FAQ
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Frequently Asked Questions
Yes, we specialize in creating custom fragrances tailored to your preferences.
Our fragrance experts will guide you through the process to design a unique scent that reflects your personality.
The longevity of our perfumes depends on their concentration. Eau de Parfum typically lasts 6-8 hours, while Eau de Toilette may last 3-5 hours.
For long-lasting results, we recommend applying fragrance to pulse points.
Yes, we provide complimentary gift-wrapping for all purchases. Simply select the gift-wrapping option at checkout.
We accept returns of unopened and unused items within 30 days of purchase.
For custom-blended fragrances, we do not accept returns, but we’ll work with you to ensure satisfaction.
To preserve the quality of your perfumes, store them in a cool, dry place away from direct sunlight and extreme temperatures.
Keeping them in their original packaging or a dark cabinet helps too.
Yes, we offer international shipping. Shipping fees and delivery times vary depending on the destination.
Please check our shipping policy for more details.
Yes, for certain fragrances, we offer refill options.
Please bring your empty bottle to our store or inquire online to see if your perfume is eligible for a refill.